Privacy Policy for Beam Neuropsychology & Assessment

Last Updated: March 24, 2025

At Beam Neuropsychology & Assessment (“Beam,” “we,” “us,” or “our”), we are committed to protecting the privacy and confidentiality of our clients, their families, and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.beamclinic.org), contact us, or engage with our services, including neuropsychological assessments, therapy, and support groups. We adhere to all applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA) and the California Consumer Privacy Act (CCPA).

By using our website or services, you agree to the terms of this Privacy Policy. If you have any questions, please contact us at [email protected] or 415-295-6391.

1. Information We Collect

We collect information to provide and improve our services, communicate with you, and comply with legal obligations. The types of information we may collect include:

a. Personal Information

  • Contact Information: Name, email address, phone number, mailing address, or other details you provide when scheduling a consultation, filling out a contact form, or communicating with us.
  • Health Information: Information related to neuropsychological assessments, therapy, or support services, such as developmental history, medical records, test results, or behavioral observations, collected during intake or service delivery.
  • Demographic Information: Age, gender, or other details relevant to our services, typically provided by clients or their guardians.
  • Payment Information: Billing details, such as credit card numbers or insurance information, collected to process payments for services.

b. Automatically Collected Information

  • Website Usage Data: IP address, browser type, device information, pages visited, time spent on our site, and referring URLs, collected via cookies or similar technologies when you visit our website.
  • Analytics Data: Aggregated, anonymized data about website usage to improve our online experience, collected through tools like Google Analytics.

c. Information from Third Parties

  • Referrals from healthcare providers, schools, or other professionals, including relevant medical or educational records, with your consent.
  • Feedback or testimonials you voluntarily provide, which may include personal details if shared.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services, including neuropsychological evaluations, autism and ADHD assessments, parent support, and therapy for children, teens, and young adults.
  • Schedule appointments, process payments, and coordinate follow-up care or referrals.
  • Communicate with you about your services, appointment reminders, or responses to inquiries.
  • Improve our website and services through analysis of usage trends and client feedback.
  • Comply with legal obligations, such as HIPAA requirements for protecting health information or CCPA rights for California residents.
  • Send informational updates or resources (e.g., newsletters about neurodiversity), with your consent where required.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

a. With Your Consent

  • Sharing health information with other healthcare providers, schools, or therapists for coordinated care, upon your written authorization.

b. Service Providers

  • With trusted third parties who assist us in operating our website or delivering services (e.g., payment processors, IT support, or cloud storage providers), under strict confidentiality agreements and HIPAA-compliant Business Associate Agreements where applicable.

c. Legal Requirements

  • To comply with applicable laws, court orders, or government requests, such as reporting requirements for child welfare or public health.
  • To protect the rights, safety, or property of Beam, our clients, or others, as permitted by law.

d. De-Identified Data

  • Aggregated or anonymized data for research, training, or statistical purposes, ensuring no individual can be identified.

4. Your Rights Under HIPAA and CCPA

a. HIPAA Privacy Rights
As a healthcare provider, we comply with HIPAA. You (or your legal guardian, if applicable) have the right to:

  • Request access to your Protected Health Information (PHI) maintained in our records.
  • Request corrections to inaccurate or incomplete PHI.
  • Receive an accounting of certain disclosures of your PHI.
  • Request restrictions on how we use or share your PHI, though we may not always be able to accommodate such requests.
  • Obtain a copy of this Privacy Policy or our HIPAA Notice of Privacy Practices.

b. CCPA Rights (California Residents)
If you are a California resident, you have the right to:

  • Know what personal information we collect, use, or disclose about you.
  • Request deletion of your personal information, subject to exceptions (e.g., retaining health records as required by law).
  • Opt-out of the sale of your personal information (though we do not sell data).
  • Non-discrimination for exercising your privacy rights.

To exercise these rights, contact us at [email protected] or 415-295-6391. We will respond within the timeframes required by law (e.g., 45 days for CCPA requests).

5. How We Protect Your Information

We implement reasonable physical, technical, and administrative safeguards to protect your personal information, including:

  • Encryption of sensitive data during transmission and storage.
  • Restricted access to PHI, limited to authorized personnel trained in HIPAA compliance.
  • Secure disposal of records in accordance with legal retention periods.
  • Regular security assessments of our website and third-party vendors.

While we strive to protect your information, no system is completely immune to breaches. If a data breach occurs affecting your PHI, we will notify you as required by HIPAA and applicable state laws.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze usage. These may include:

  • Essential Cookies: Necessary for website functionality (e.g., form submissions).
  • Analytics Cookies: Track site performance and visitor behavior anonymously.

You can manage cookie preferences through your browser settings. Disabling cookies may limit some website features.

7. Children’s Privacy

Our services are designed for children, teens, and young adults (ages 2-21), and we collect their personal and health information with parental or guardian consent. We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 online without verifiable parental consent. If you believe we have collected such information inadvertently, please contact us to request its removal.

8. Third-Party Links

Our website may contain links to external sites (e.g., resources on neurodiversity). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. For significant changes affecting your PHI, we will notify you directly as required by HIPAA.

10. Contact Us

If you have questions about this Privacy Policy, your rights, or how we handle your information, please reach out:

Beam Neuropsychology & Assessment

  • Email: [email protected]
  • Phone: 415-295-6391
  • San Francisco Office: 580 California Street, Suite 1213, San Francisco, CA 94104
  • Los Altos Office: 4966 El Camino Real, Suite 119, Los Altos, CA 94022